HOW OWNERCARE WORKS
A real visit.
Proof you can open.
After every agreed visit, you receive a structured digital report with the date, time, status, agreed check points and a clear note about visible condition. Relevant photographs are included with the Plus and Premium photo-reporting plans.
You do not receive only a message saying “everything is fine”. You receive a record of what was checked locally and what was visible at the time of the visit.
FROM ENQUIRY TO REPORT
A clear process.
No unknown steps.
We define the plan
You choose a plan, location, contact for notifications and agreed check points.
We attend locally
We follow the checklist and record the visit time; relevant photographs are taken where photo reporting is included.
PROOF
You receive a digital report with a clear status: all clear, attention or problem.
You approve
If there is a problem, we notify you first. The next step happens only with your approval.
WHEN A PROBLEM IS NOTICED
We document. We notify. You decide.
OwnerCare does not carry out specialist repairs. Our role is to record visible condition and send the report included in the selected plan. Coordination of the next step is available in Premium only and requires your prior approval.
COVERAGE AND REPORT TIMING
Zadar and nearby areas.
Clear before we travel.
Regular visits cover Zadar and places within 20 km by road from an agreed starting point in Zadar. For locations further away, we confirm a surcharge or tailored offer before any visit.
Regular service area
Zadar, Bibinje, Sukošan, Debeljak, Diklo, Kožino, Petrčane, Murvica, Briševo, Smoković and comparable locations within 20 km.
Locations further away
Possible with a surcharge confirmed in advance or a tailored offer. We never send an unannounced invoice after a visit.
Report timing
We send the digital report on the same day, normally by 20:00 local time. Urgent notices are sent earlier through the agreed channel.
We confirm the exact location, contact channel and reporting option before the first visit.