Before the first visit
A clear agreement before we are given access to your property.
OwnerCare does not start the service automatically after an enquiry. First, we agree the scope, access method, communication and terms of cooperation. This lets the owner know what to expect and gives every local visit a clear framework.
We understand the property
Location, property type, periods of absence and specific check points.
We suggest a plan
We agree the visit rhythm, additional services and a contact for notifications.
Everything is in writing
The agreement describes the service, boundaries, access, prices, responsibilities and ending the cooperation.
We agree the handover
We record the access method, authorised contacts and rules for keys or other access.
We set the schedule
After confirmation, the first visit and the first documented report take place.
An important boundary
An agreement is not a hidden formality.
It confirms in advance what OwnerCare does, what it does not do and when the owner’s approval is needed for the next step. The agreement and general terms clearly set out the framework of cooperation in advance.